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Return Policy

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Return

 Therefore, you can request a refund or reshipment for ordered products if:


    • Item is damaged, defective.
    • Item is incorrect,  counterfeit or not as advertised.
    • Item is of incorrect size or does not fit you
    • Item, freebie, or accessory is missing
    • You can initiate the return request once the order status has been updated to “Delivered”.
    • If the order has been delivered and the status has not been updated, it will be updated within 24-48 hours. The return window will only begin once the status is changed to “Delivered“.